Teradata Global Privacy Statement

Personal data use

How We Use Personal Data

Teradata will process Personal Data in a way that is compatible with, and relevant to, the purpose for which it was collected or that you have authorized, or as we notify you if the purposes change. You have the right to object to or request that we restrict the processing of your Personal Data for such additional purposes.

Teradata may process Personal Data manually, automatically, or through responsible AI. We do not use sensitive Personal Data to infer characteristics about individuals, and we do not use automated processing of Personal Data for profiling purposes.

Please read the relevant section(s) below to learn how Teradata may process your Personal Data.

Customers, Partners, Visitors, and Others

Teradata may use the Personal Data we collect for the following purposes:

To deliver our products and provide technical, maintenance, support, upgrade, back-up, recovery, diagnostic, security, consulting, implementation, and other related services both in the cloud and on customer premises.
To enter into and fulfill business agreements with you.
To respond to your requests, questions, or concerns that you send to us.
To process orders, downloads, and requests, such as for product demonstration or evaluation.
To complete online or offline transactions with you.
To communicate with you about our business offerings and services through sales and marketing activities, including subscriptions to Teradata publications.
To understand your experience with our products and recommend products, services, educational offerings, events, and other opportunities we believe you may be interested in.
To provide, personalize, and analyze your access and use of our websites, Teradata platforms, and Teradata products and services, including via the use of cookies, tags, pixels, and related technologies as described in the Online Privacy section of this Privacy Statement.
To communicate with you about policy changes, violations of the terms of use, data compromises, or other topics necessary for the administration of our products, services, and business.
For purposes of research and development, such as benchmarking, testing, quality assurance, research, and product/offering strategy, development, and integration.
To operate our networking sites, such as Peer Advantage.
To provide customer or partner education or certification courses and, for certain courses, to confirm your eligibility for such courses. This includes courses provided via Teradata University/Teradata University for Academics or our Teradata Certified Professional Program.
To plan and coordinate networking and other events.
To engage in charitable activities.
To manage investor relations and Teradata securities.
To maintain the rights, safety, and security of Teradata and our websites, apps, products, databases, and other technology assets.
To secure our facilities and protect the vital interests or safety of our employees and visitors.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations, including our transparency reporting obligations.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us is among the assets transferred.
As otherwise described to you at the time we collect your Personal Data, or with your consent if not listed here.
As otherwise required by law.

Applicants

When you apply for a job with Teradata or otherwise use our career portal, we may use your Personal Data for the following purposes:

To process your employment application, including collecting relevant employment and skills data, assessing your suitability for the role, scheduling and holding conversations or interviews with you, and communicating with you about the status of your application and our hiring decisions.
To perform background, including criminal record, checks, where permitted by law.
To suggest job vacancies that may meet your skills or interests.
To store your candidate profile information for future job applications and to meet our legal retention obligations, as described in the Data Retention section below.
To send you alerts and newsletters about career opportunities with Teradata.
To respond to your inquiries and requests.
To maintain the rights, safety, and security of Teradata and our websites, apps, products, databases, and other technology assets.
To secure our facilities and protect the vital interests or safety of our employees and visitors.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations, including our transparency reporting obligations.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us is among the assets transferred.
To comply with applicable laws, regulations, industry codes of conduct, and Teradata’s internal policies and procedures.
As otherwise described to you at the time we collect your Personal Data, or with your consent if not listed here.

Employees

During your employment with Teradata, we may use your Personal Data for the following purposes:

To manage your employment records, including your employment contract, time and attendance records, absences, and performance records.
To calculate and administer payroll, compensation, and expense reimbursement, including withholdings, tax deductions, and allowances.
To administer benefits and pensions to which you or your dependents or beneficiaries may be entitled.
To conduct company elections and manage union or works council agreements, as applicable.
To communicate with you and facilitate global collaboration and communication within Teradata.
For financial planning, forecasting, budgeting, and resource management.
To provide training, education, and certification relevant to your duties.
To provide access to company resources necessary to perform your duties, including building access, network and system credentials, and company-issued IT devices, cars, and credit cards.
To ensure the health and safety of our employees and visitors to our facilities.
To maintain the rights, safety, and security of Teradata and our websites, apps, products, databases, and other technology assets.
To secure our facilities and protect the vital interests or safety of our employees and visitors.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations, including our transparency reporting obligations.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us is among the assets transferred.
To comply with applicable laws, regulations, industry codes of conduct, and Teradata’s internal policies and procedures.
As otherwise described to you at the time we collect or use your Personal Data for other purposes, or with your consent if not listed here.

Legal Basis for Processing

Teradata will only use or process your Personal Data if the use or processing is permitted by applicable Privacy laws in your jurisdiction. This is sometimes referred to as having a “legal basis” to use or process your Personal Data. The legal basis Teradata may rely on to process your Personal Data may include:

Necessary to Perform a Contract: For example, to conduct our contractual obligations with you or your employer pursuant to a contract.
Necessary to Meet Legal Obligations: For example, when we are required to disclose Personal Data pursuant to a lawful court order or subpoena.
With Your Consent: For example, if you opt-in to receive marketing communications from us or otherwise provide your consent for us to process your Personal Data for purposes specified at the time we obtain your consent. If you provide your consent, you may withdraw your consent at any time. Please see the Your Rights section of this Privacy Statement to learn how to withdraw consent.
Legitimate Interests: For example, to manage, operate, maintain, and secure our websites, network systems, and other assets. We rely on this legal basis only where we believe that our legitimate interests are not outweighed by your rights and freedoms under applicable law. If you wish to object to processing based on legitimate interests, please contact us as described in the Contact Information section of this Privacy Statement.
Vital Interests: We may process Personal Data where it is necessary to protect the life or imminent safety of you or another individual, where no other legal basis applies.

How and Why We Share Personal Data

We share Personal Data with our affiliates and subsidiaries for the purposes described in this Privacy Statement. We may also share your Personal Data with third-party service providers that perform services and functions for us. In these situations, we will take reasonable steps to require the recipient to protect your Personal Data in accordance with applicable Privacy laws or regulations or otherwise take steps to help ensure your Personal Data is appropriately protected.

Teradata may share your Personal Data with third parties for the following purposes:

With business partners and subcontractors who need to access it in connection with the performance of requested services or solutions or as otherwise appropriate in connection with a legitimate business need.
With service providers who host or facilitate the delivery of technology services, online apps, training, seminars, and webinars, including but not limited to the providers of our Salesforce, Transcend, Microsoft, and Gr8 People databases and systems.
With third parties who may assist in the delivery of marketing materials, technical support services, or other products, services, or other information.
With authorized resellers, distributors, marketing partners, or our subsidiaries or branches so they may follow up with you regarding products and services.
With our online advertising partners for the purpose of providing more relevant advertising to you, with your consent as described in the Your Online Privacy Choices section of this Privacy Statement.
With your professors or teaching assistants if you are a student registered in Teradata University or Teradata University for Academics.
In the event we undergo a business transition, such as a merger, acquisition by another company, bankruptcy, reorganization, or sale of all or a portion of Teradata’s assets.
With law enforcement or governmental agencies to comply with a lawful court order, subpoena, legal or regulatory requirement, or other legal process, including to respond to a lawful government or regulatory request, as described in the Law Enforcement Requests section below.
To prevent or investigate a possible crime, including but not limited to identity theft, fraud, hacking, cyber-attacks, phishing attempts, or other cyber-crimes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Teradata, our customers, or others. This includes sharing information with other organizations for the purposes of fraud protection and credit risk reduction.
To protect the vital interests or life of you or another individual.
To any other third party with your affirmative consent.

Law Enforcement Requests

We may be required to provide certain Personal Data to public authorities to meet legally mandated reporting, disclosure, or other legal process requirements, including to comply with national security or law enforcement requests. To date, we have not received any such requests, and Teradata commits to updating this Privacy Statement if we receive such a request in the future to the extent that we are legally permitted to do so.